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Cogs can think.

I'm a mere, tiny, insignificant cog in a whole clockwork of stupidity.
The little cog that wanted to break free, I am.

Scanner hell

I'm appaled by the poor support for Canon scanners in OS X. I have a CanoScan LIDE 30 (one of those really flat ones), and on the box and product pages it is said that it works in OSX. Right. If you're a friggin' OS X die-hard uber-geek maybe, but not for normal people.

Let me explain the process of driver installation, as devised by Canon:

  • Download CanoScan Toolbox for OS X (Tiger supported);

  • Install it (at this step I hung, as it complained about me not having enough privilidges to write a certain file; yet it didn't ask for admin privilidges);

  • Download the actual driver;

  • Install it, which requires you to somehow magically know that there's a plug-in directory where you're supposed to put it.

  • Now, that's what I call an installation process not worthy of OS X. It uses old VISE installers and what not; I expect more from such a big firm, especially taking into account that Canon is a company who's expertise lies in *imaging*, and the Mac obviously has a strong presence in that market.

    But anyway, I had no luck when using those 'drivers', as the ToolBox app wouldn't install. So, in a move that would please the OSS zealots reading this, I tried installing and using SANE. No good. Everything (4 packages) installed fine, but yet nothing would work as told. Damnit. And as SANE uses Apple's installer, I can only remove those files manually. Damnit.

    So, I *had* to resort to VueScan. 3rd Party software in order for my scanner to work. Right. This scanner even worked fine on Linux! Plugging it in was all I needed to do on SuSE 9.3. This is not what I come to expect from Apple and Canon. Canon scanner should work out of the box on OS X. There is no excuse for this mess.
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    4:58 AM, by Blogger Chris

    Yes, those Canon LIDEs are nasty, I have a model 50 and had to resort to VueScan as well. Canon should be ashamed of themselves.


    10:24 AM, by Blogger Matt Schinckel

    I have a LIDE 50, and I got it to install okay, but if another user with a lower userid is logged in, I cannot access the scanner.

    I didn't think it was too much trouble to install - although I think I had to download an updated driver because I was using Panther, and the driver only worked in Jaguar.    

    10:42 PM, by Anonymous Mark Horner

    I would agree, My Lide 30 was a complete pain, but then I found SANE, scanners are now easy, and it is great.

    And it works a treat with Tiger.    

    4:19 PM, by Anonymous Anonymous

    Funny, I have that exact scanner and haven't had a single problem with it under OS X, using the official Canon driver.. Just make sure that it's turned on when you're installing the driver and that it's not connected to a non powered USB-hub since it needs the whole power delivery from a USB-port (0,5W or whatever it is).    

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